Privacy Policy

MáLà Project (referred to as “we,” “us,” or “our”) values your privacy and is committed to protecting the personal information you provide. This Privacy Policy describes how we collect, use, and safeguard your information when you use our website, mobile app, and related services (collectively, the "Services"). By using our Services, you agree to the practices outlined in this Privacy Policy.

1. Information We Collect
   We collect personal information that you voluntarily provide to us, such as when you register for our Services, inquire about our products or services, engage in activities on our platform, or reach out to us directly. The types of personal information we may collect include your name, email address, phone number, physical address, ZIP code, state, and, where applicable, your social media profile details. Additionally, we may gather device-related information like your IP address, browser type, operating system, as well as usage data regarding how you interact with our Services, including through cookies and other tracking technologies used on our website. If you make a purchase or reservation, payment details such as credit card information and billing addresses are securely processed by third-party payment processors.
   
2. How We Use Your Information
   The information we collect is used to provide, personalize, and improve our Services, process transactions and reservations, communicate updates, and ensure security. We may share personal data with third-party service providers for specific purposes, such as marketing, analytics, payment processing, and legal compliance. These third parties are obligated to use your information only for the intended purposes and are bound by confidentiality agreements to protect your data.
   
3. Cookies and Tracking Technologies
   MáLà Project utilizes cookies, web beacons, and other tracking technologies to enhance the user experience and analyze usage patterns on our website. Data retention policies ensure that personal information is stored only as long as necessary to fulfill these purposes or comply with legal obligations.
   
4. Data Security
   We implement industry-standard security measures to protect your data. However, despite our best efforts to secure your information, no method of electronic transmission over the Internet or information storage technology can be completely secure. Therefore, we cannot guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to bypass our security measures. By using our Services, you acknowledge and accept this inherent risk. For inquiries or concerns, contact MáLà Project at party@malaproject.com.
   
5. Children’s Privacy
   We do not intentionally collect data from, or target marketing to, children under the age of 18. By using our Services, you confirm that you are at least 18 years old, or that you are the parent or guardian of a minor and consent to their use of the Services. If we discover that we have collected personal information from users under the age of 18, we will deactivate the account and take appropriate steps to promptly remove such data from our records. If you believe we have inadvertently collected data from a child under 18, please contact us immediately at party@malaproject.com.
   
6. Updates to This Policy
   We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
   
7. Privacy Rights
   You have the right to review, update, correct, or delete your personal information at any time. You can also terminate your account or opt out of marketing communications by contacting us at party@malaproject.com. We will make reasonable efforts to address your requests promptly, in accordance with applicable laws.
   
8. Contact Us
   For inquiries or concerns, contact MáLà Project at party@malaproject.com or contact us by post at:
   
9. SMS Terms & Conditions
   Subscribers can opt-in for SMS messages from Mala Project as a part of the loyalty registration process at Mala Project Loyalty. By doing so, you agree to receive automated promotional and personalized marketing text messages from Mala Project to the mobile phone number you provided when signing up. Messages may pertain to promotional programs, new menu items, etc. Messages for this program will be sent from (10 DLC Code) and begin with the Mala Project. Consent to receive automated marketing messages is not a condition of any purchase. Message frequency varies. Message and Data rates may apply.

To opt-out of the text messaging program, text the keyword STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to our (10 DLC Code) to cancel. After texting STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to our (10 DLC Code) you will receive one additional message confirming that your request has been processed. For more information, text the keyword HELP to our (10 DLC Code) for customer care information. You can also contact us at https://www.malaproject.com/about for additional assistance.

122 1st Ave., New York, NY 10009, United States